Privacy Policy

Last updated: March 18, 2026

1. Introduction

Deal & Dwell Realty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.dealdwellrealty.com and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form on our website
• Subscribe to our newsletter or communications
• Request information about our services or investment opportunities
• Communicate with us via email, phone, or our AI chat assistant

This information may include your name, email address, phone number, and any details you provide in your messages.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you information about our investment opportunities, consulting, design, and technology services
• Improve our website and user experience
• Comply with applicable laws and regulations
• Protect against fraudulent or unauthorized activity

4. AI Chat Assistant

Our website features an AI-powered chat assistant. When you use this feature:

• Your messages are processed to generate relevant responses about our services and listings
• Conversations may be stored temporarily to maintain session context
• We do not sell or share your chat conversations with third parties for marketing purposes
• Chat data may be processed by our technology partners (OpenAI, n8n) solely to provide the chat service

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website, conducting our business, or servicing you (e.g., email hosting, analytics)
• Legal authorities when required by law, regulation, or legal process
• Business partners with your explicit consent in connection with investment opportunities

6. Data Security

We implement reasonable security measures to protect your personal information, including SSL encryption, secure hosting, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. We use Cloudflare for security and performance, which may set functional cookies. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: (786) 255-0197
• Hours: Monday – Friday, 9:00 AM – 7:00 PM EST